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setup","\u002Fupsell\u002Fplacements-and-theme-setup","02.apps\u002Fupsell\u002F04.placements-and-theme-setup","i-lucide-layout-template",{"title":166,"path":167,"stem":168,"icon":75},"Analytics and FAQ","\u002Fupsell\u002Fanalytics-and-faq","02.apps\u002Fupsell\u002F05.analytics-and-faq",{"id":170,"title":171,"body":172,"description":535,"extension":536,"links":537,"meta":538,"navigation":20,"path":539,"seo":540,"stem":541,"__hash__":542},"docs\u002F03.legal\u002F01.privacy-policy.md","Privacy policy",{"type":173,"value":174,"toc":515},"minimark",[175,183,186,219,224,240,243,247,252,266,270,273,339,342,346,378,382,389,393,424,428,434,438,452,456,476,479,483,497,501,504,508],[176,177,178,182],"p",{},[179,180,181],"strong",{},"Effective date:"," July 15, 2026",[176,184,185],{},"AppsTint (\"we\", \"us\") provides a suite of Shopify apps for merchants. This policy explains what data we process, why, how long we keep it, and your rights.",[176,187,188,191,192,199,202,191,205,210,212,191,215],{},[179,189,190],{},"App URL:"," ",[193,194,198],"a",{"href":195,"rel":196},"https:\u002F\u002Fportal.appstint.com",[197],"nofollow","portal.appstint.com",[200,201],"br",{},[179,203,204],{},"Support & documentation:",[193,206,209],{"href":207,"rel":208},"https:\u002F\u002Fsupport.appstint.com",[197],"support.appstint.com",[200,211],{},[179,213,214],{},"Contact:",[193,216,218],{"href":217},"mailto:privacy@appstint.com","privacy@appstint.com",[220,221,223],"h2",{"id":222},"who-this-applies-to","Who this applies to",[225,226,227,234],"ul",{},[228,229,230,233],"li",{},[179,231,232],{},"Merchants"," who install AppsTint on their Shopify store",[228,235,236,239],{},[179,237,238],{},"Customers"," of those merchants who interact with AppsTint features on the storefront, checkout, or customer account",[176,241,242],{},"AppsTint does not sell personal data. We process data only to provide the app features the merchant enables.",[220,244,246],{"id":245},"what-we-collect","What we collect",[248,249,251],"h3",{"id":250},"merchant-data","Merchant data",[225,253,254,257,260,263],{},[228,255,256],{},"Shopify store domain, shop name, and country",[228,258,259],{},"OAuth access tokens (encrypted) to call Shopify APIs on the merchant's behalf",[228,261,262],{},"App configuration (calendars, upsell offers, protection rules, document templates, carrier credentials)",[228,264,265],{},"Billing status via Shopify App Pricing (we do not store payment card numbers)",[248,267,269],{"id":268},"customer-and-order-data","Customer and order data",[176,271,272],{},"When a merchant activates an app, AppsTint may store order-scoped records derived from Shopify:",[274,275,276,289],"table",{},[277,278,279],"thead",{},[280,281,282,286],"tr",{},[283,284,285],"th",{},"App",[283,287,288],{},"Data stored",[290,291,292,302,311,321,330],"tbody",{},[280,293,294,299],{},[295,296,297],"td",{},[179,298,22],{},[295,300,301],{},"Requested delivery\u002Fpickup dates, order line items (mirror), calendar snapshots",[280,303,304,308],{},[295,305,306],{},[179,307,146],{},[295,309,310],{},"Offer impressions and accept\u002Fdecline events (no standalone customer profiles)",[280,312,313,318],{},[295,314,315],{},[179,316,317],{},"Store Protection",[295,319,320],{},"Order fingerprints: IP address, email, phone, normalized address line, COD flag, rule-match audit log",[280,322,323,327],{},[295,324,325],{},[179,326,123],{},[295,328,329],{},"Order GID, carrier, service, tracking number, label artwork (may include ship-to addresses)",[280,331,332,336],{},[295,333,334],{},[179,335,77],{},[295,337,338],{},"Order data is fetched from Shopify at print time; templates are merchant-owned",[176,340,341],{},"We do not operate a separate customer database. Data is keyed by Shopify order ID and store.",[220,343,345],{"id":344},"how-we-use-data","How we use data",[225,347,348,351,354,357,360,375],{},[228,349,350],{},"Deliver features the merchant activates (delivery dates, upsells, fraud screening, labels, documents)",[228,352,353],{},"Write delivery dates back to Shopify order metafields when configured",[228,355,356],{},"Screen orders against merchant-defined protection rules",[228,358,359],{},"Generate shipping labels through the merchant's own carrier accounts",[228,361,362,363,367,368,367,371,374],{},"Respond to mandatory Shopify GDPR webhooks (",[364,365,366],"code",{},"customers\u002Fdata_request",", ",[364,369,370],{},"customers\u002Fredact",[364,372,373],{},"shop\u002Fredact",")",[228,376,377],{},"Maintain security, audit logs, and app reliability",[220,379,381],{"id":380},"legal-bases","Legal bases",[176,383,384,385,388],{},"We process data as a ",[179,386,387],{},"data processor"," acting on the merchant's instructions (GDPR Art. 28). Merchants are the data controllers for their customers. We process merchant account data to perform our contract with the merchant.",[220,390,392],{"id":391},"data-retention","Data retention",[225,394,395,401,410,418],{},[228,396,397,400],{},[179,398,399],{},"Active installs:"," data retained while the app is installed and the merchant keeps the feature enabled",[228,402,403,406,407,409],{},[179,404,405],{},"Customer redaction:"," when Shopify sends ",[364,408,370],{},", we delete all order-scoped records for the listed orders",[228,411,412,406,415,417],{},[179,413,414],{},"Uninstall:",[364,416,373],{}," (48 hours after uninstall), we permanently delete all data for that store",[228,419,420,423],{},[179,421,422],{},"Logs:"," compliance and security logs may be retained up to 90 days",[220,425,427],{"id":426},"data-access-requests","Data access requests",[176,429,430,431,433],{},"When a customer requests their data through Shopify, the merchant receives a ",[364,432,366],{}," webhook. AppsTint compiles an export of order-linked records (delivery dates, protection fingerprints, shipping label metadata) and records it in our audit log for the merchant to fulfil the request.",[220,435,437],{"id":436},"security","Security",[225,439,440,443,446,449],{},[228,441,442],{},"All traffic uses HTTPS\u002FTLS",[228,444,445],{},"Shopify access tokens and carrier credentials are encrypted at rest",[228,447,448],{},"Webhooks are verified with HMAC signatures",[228,450,451],{},"Embedded admin access uses Shopify session tokens (no third-party cookies)",[220,453,455],{"id":454},"sub-processors","Sub-processors",[225,457,458,464,470],{},[228,459,460,463],{},[179,461,462],{},"Shopify"," — hosting, OAuth, billing, APIs",[228,465,466,469],{},[179,467,468],{},"Fly.io"," — application hosting (embedded app relay)",[228,471,472,475],{},[179,473,474],{},"Laravel Cloud \u002F your portal host"," — portal application and database",[176,477,478],{},"Carrier APIs (FedEx, UPS) are called only when the merchant configures Shipping Labels, using the merchant's own carrier account.",[220,480,482],{"id":481},"merchant-responsibilities","Merchant responsibilities",[225,484,485,488,491,494],{},[228,486,487],{},"Activate only the apps you need",[228,489,490],{},"Configure protection rules and upsell offers appropriately",[228,492,493],{},"Complete Shopify's Protected Customer Data review if using customer account features",[228,495,496],{},"Respond to customer privacy requests using data from Shopify and AppsTint exports",[220,498,500],{"id":499},"changes","Changes",[176,502,503],{},"We may update this policy. Material changes will be reflected on this page with a new effective date.",[220,505,507],{"id":506},"contact","Contact",[176,509,510,511],{},"Questions about privacy: ",[179,512,513],{},[193,514,218],{"href":217},{"title":516,"searchDepth":517,"depth":518,"links":519},"",1,2,[520,521,526,527,528,529,530,531,532,533,534],{"id":222,"depth":518,"text":223},{"id":245,"depth":518,"text":246,"children":522},[523,525],{"id":250,"depth":524,"text":251},3,{"id":268,"depth":524,"text":269},{"id":344,"depth":518,"text":345},{"id":380,"depth":518,"text":381},{"id":391,"depth":518,"text":392},{"id":426,"depth":518,"text":427},{"id":436,"depth":518,"text":437},{"id":454,"depth":518,"text":455},{"id":481,"depth":518,"text":482},{"id":499,"depth":518,"text":500},{"id":506,"depth":518,"text":507},"How AppsTint collects, uses, stores, and deletes merchant and customer data.","md",null,{},"\u002Flegal\u002Fprivacy-policy",{"title":171,"description":535},"03.legal\u002F01.privacy-policy","y2Ldfx-X4iQ_WEwASa3WwHYe6r3GXRjgD6h-ntJv8z0",[537,537],1784291445755]