Documents

FAQ and troubleshooting

Common Document Printer questions.

Can I migrate from Shopify Order Printer?

Yes. The default Invoice template follows Shopify Order Printer Liquid conventions. Export your old template HTML and paste it into a new custom document.

Can I print multiple orders at once?

Not from the portal list. Open each order and use Print documents. Bulk printing may be added in a future release.

Do customers see these documents?

Only if you email or include them in the shipment. Printing is a merchant admin action — nothing is added to the storefront.

What happens when I deactivate Document Printer?

The Print documents action disappears. Templates remain saved.